1. Identity and address of the controller

[Legal name] (“ACC Fire Systems”), with address at Antonio de Juambelz Sur No. 145 Int 1 OF 3B, Torreón, Coahuila, Mexico, is responsible for the processing of your personal data under Mexico's Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP), its Regulations, and other applicable rules.

For any matter related to this notice, you can reach us at J.rodriguez@accfiresystems.com or by phone at 871 724 0925.

2. Personal data we collect

Through our website and contact forms we may collect: name, email address, phone number, company name, sector or industry, and the information you include in your message or request. We do not collect sensitive personal data.

3. Purposes of processing

Primary purposes (necessary to assist you):

Respond to and follow up on your requests for information, quotes, or consulting.
Prepare proposals and provide our fire protection services.
Contact you by phone, email, or WhatsApp regarding your request.
Comply with legal and contractual obligations.

Secondary purposes (optional):

Send you commercial information, promotions, and news.
Produce statistics and improve our website and services.

If you do not want your data used for the secondary purposes, you can let us know by emailing J.rodriguez@accfiresystems.com. Your refusal will not be grounds for denying you the services you request.

4. Cookies and tracking technologies

Our site uses cookies and similar technologies (such as Google Analytics and Google Tag Manager) to understand how the site is browsed, measure the performance of our campaigns, and improve your experience. These tools may collect data such as your IP address, device type, pages visited, and the source of your visit. You can disable cookies from your browser settings; some site features may be affected.

5. Data transfers

We do not transfer your personal data to third parties without your consent, except for transfers permitted by Article 37 of the LFPDPPP (for example, when required by a competent authority) or to service providers (email, CRM, or analytics) that process the data solely on our behalf and under our instructions.

6. How to exercise your ARCO rights

You have the right to Access, Rectify, Cancel, or Object to the processing of your data (ARCO rights), as well as to withdraw your consent. To exercise them, send a request to J.rodriguez@accfiresystems.com stating your name, the right you wish to exercise, and a clear description of the data involved. We will respond within the timeframes set by law.

7. Changes to this notice

We reserve the right to update this Privacy Notice. Any changes will be published on this same page, indicating the date of the latest update.